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AQA A Level Business Study Notes: 3.6 - Decision-Making to Improve Human Resource Performance

Last updated 12 May 2018

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This collection of study notes is designed to support students revising Section 3.6 (Decision-Making to Improve Human Resource Performance) of the AQA A Level Business specification.

Human Resource Management (HRM) Introduction

Study Notes
Human Resource Objectives

Study Notes
Soft and Hard HRM

Study Notes
Job design

Study Notes
Hackman & Oldham’s Job Characteristics Model

Study Notes
Organisational structure basics

Study Notes
Organisation charts

Study Notes
Organic vs Mechanistic Organisational Structures

Study Notes
Centralised structures

Study Notes
Decentralised structures

Study Notes
Centralised versus decentralised structures

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Matrix structures

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Functional structures

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Delayering

Study Notes
Recruitment & Selection - Overview

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Recruitment - Selection

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Recruitment: Internal v External Recruitment

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Motivation - Introduction

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Labour turnover

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Training - Introduction & Overview

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Training - Induction Training

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Training - On-the-job Training

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Training - Off-the-job Training

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Delegation

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Motivation - Taylor (Scientific Management)

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Motivation - Mayo (Human Relations School)

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Motivation - McGregor (Theory X & Theory Y)

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Motivation - Pink (Three Elements of Intrinsic Motivation)

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Motivation - Herzberg (Two Factor Theory)

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Motivation - Maslow (Hierarchy of Needs)

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Job rotation

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Job enlargement

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Job enrichment

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Empowerment

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Financial methods of motivation

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Time-based pay

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Piece-rate pay

Study Notes
Performance-related pay

Study Notes
Commission

Study Notes

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AQA A Level Business Study Notes: 3.6 - Decision-Making to Improve Human Resource Performance