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AQA A Level Business Study Notes: 3.6 - Decision-Making to Improve Human Resource Performance
Last updated 12 May 2018
This collection of study notes is designed to support students revising Section 3.6 (Decision-Making to Improve Human Resource Performance) of the AQA A Level Business specification.
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Human Resource Management (HRM) Introduction
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Human Resource Objectives
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Soft and Hard HRM
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Job design
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Hackman & Oldham’s Job Characteristics Model
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Organisational structure basics
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Organisation charts
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Organic vs Mechanistic Organisational Structures
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Centralised structures
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Decentralised structures
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Centralised versus decentralised structures
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Matrix structures
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Functional structures
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Delayering
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Recruitment & Selection - Overview
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Recruitment - Selection
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Recruitment: Internal v External Recruitment
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Motivation - Introduction
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Labour turnover
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Training - Introduction & Overview
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Training - Induction Training
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Training - On-the-job Training
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Training - Off-the-job Training
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Delegation
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Motivation - Taylor (Scientific Management)
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Motivation - Mayo (Human Relations School)
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Motivation - McGregor (Theory X & Theory Y)
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Motivation - Herzberg (Two Factor Theory)
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Motivation - Maslow (Hierarchy of Needs)
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Job rotation
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Job enlargement
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Job enrichment
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Empowerment
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Financial methods of motivation
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Time-based pay
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Piece-rate pay
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Performance-related pay
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Commission
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