Study Notes

Job enrichment

Level:
GCSE, AS
Board:
AQA, Edexcel, OCR, IB

Last updated 22 Mar 2021

Job enrichment attempts to give employees greater responsibility by increasing the range and complexity of tasks they are called upon to complete and giving them the necessary authority. It motivates by giving employees the opportunity to use their abilities to the fullest.

Herzberg argued that job enrichment (through motivators) should be a central element in any policy of motivation.

According to Herzberg, enriched jobs should contain a range of tasks and challenges at different ability levels and clear opportunities for achievement and feedback on performance. Job enrichment necessitates training.

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