Training can be defined as:
The process of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively
Training is, therefore, a process whereby an individual acquires job-related skills and knowledge.
Training costs can be significant in any business. However, many employers are prepared to incur these costs because they expect their business to benefit from employees' development and progress.
Training takes place at various points and places in a business. Commonly, training is required to:
Effective training has the potential to provide a range of benefits for a business:
Effective training starts with a "training strategy". The three stages of a training strategy are:
Given the costs involved, you might not be surprised to learn that many businesses do not invest enough in training.
Some firms don't invest anything in training! Here are the most common reasons for under-investment in training:
They fear employees will be poached by competitors (who will then benefit from the training)
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