The price of a hot water and lemon?
The owner of Bennett’s Café and Bistro (rated #11 out of 600 restaurants in York) gave us a gift of a business studies lesson last week; a disgruntled customer, unhappy about the service and the price of a cup of water, voiced her concern on Trip Advisor. The owner responded, and to use the current vernacular, shut her down!
Attached is a brief PowerPoint which tries to gauge the opinion of the students regarding price, before showing them the complaint and response. It’s a great starter for any lesson on Customer Service, Budgets, Price or Break-even.
Hope it helps.
Subscribe to email updates from the tutor2u Business
Join 1000s of fellow Business teachers and students all getting the tutor2u Business team's latest resources and support delivered fresh in their inbox every morning.
You can also follow @tutor2uBusiness on Twitter, subscribe to our YouTube channel, or join our popular Facebook Groups.
Michael Albanese
Assistant Curriculum Lead for Business and Law at Solihull Sixth Form College
You might also like
From the Blog
More Teaching resources & approaches
-
A Level Business Flying Start Student Workshops
Designed to support all Year 12 students in the first year of taking A Level Business, our Flying Start Student Workshops focus on the core Year 1 teaching content and assessment skills.
-
AQA A Level Business Grade Booster Workshops
Our AQA A Level Business Grade Booster workshops are designed to provide essential revision support to AQA Business students as they complete their preparation for Paper 1, Paper 2 and Paper 3.
Popular Content
-
Edexcel A Level Business Calculation Practice BookEdexcel A Level Business Calculation Practice Book
- SKU: 01-4130-30090-03
-
Combined Print + Download Pack
-
Student personal license
- £8.50
Added to your Shopping Cart!
Edexcel A Level Business Calculation Practice Book
- SKU: 01-4130-30090-03
-
Combined Print + Download Pack
- £8.50
-
BTEC National Business Unit 3 Revision FlashcardsBTEC National Business Unit 3 Revision Flashcards
- SKU: 01-4130-30042-03
-
Printed Edition
-
Student personal license
- £10.00 (+VAT)
Added to your Shopping Cart!
BTEC National Business Unit 3 Revision Flashcards
- SKU: 01-4130-30042-03
-
Printed Edition
- £10.00 (+VAT)
Teaching Vacancies
-
Subject Leader - Business
The Reach Free School, Rickmansworth, Hertfordshire
-
Temporary Teacher of Mathematics
Frensham Heights School, Nr Farnham, Surrey
- Browse all jobs ›
Advertise your vacancies with tutor2u
Much cheaper & more effective than TES or the Guardian. Reach the audience you really want to apply for your teaching vacancy by posting directly to our website and related social media audiences.