In the News
Empowerment and Customer Service at Pizza Express
Jim Riley
17th February 2016
There is a great post going viral on Facebook that illustrates perfectly the impact on customer service of empowering employees to take what they believe to be the right decision in difficult circumstances.
Jim Riley
Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.
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