Technological Change: Is the End Nigh for Baristas?
Automation using robotics continues to extend well beyond manufacturing production lines. Could the service sector be next to experience a robotic revolution.
If like me you've been frustrated waiting for the Costa or Starbucks to make your simple Americano, this use of robotics might signal a welcome change.
The WSK report on CafeX - an automated barista service that can serve up two drinks per minute without fuss.
Will it work? What value is added - or lost - by replacing a human barista with a robot?