Customer relationship management (CRM)
- Group(s): Key Terms & Concepts
A strategy for managing a firm's relationships and interactions with its customers.
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- A Level Business Flying Start Student Workshops
Designed to support all Year 12 students in the first year of taking A Level Business, our Flying Start Student Workshops focus on the core Year 1 teaching content and assessment skills.
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This intensive one-day revision workshop is designed to boost student performance in the BTEC National in Business Unit 3 exam.