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Seasonal Demand - the Operational & HRM Challenges of E-Commerce

Jim Riley

30th November 2015

We've just had Black Friday and today is Manic Monday. Both days (along with Singles Day on 11 Nov) are great examples of why B2C e-commerce is highly seasonal and places enormous strains on the operational and HRM capabilities of firms selling online.

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.