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EasyJet and Capacity Utilisation: Too Many Passengers: Not Enough Seats

Jim Riley

2nd August 2015

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The costs of operating an airline are largely fixed. It broadly costs the same to fly whether a plane is packed with passengers or half-empty. All of which means that capacity utilisation is a key operational issue for any airline wanting to operate profitably, particularly in the highly competitive low-cost airline sector.

So how do you make sure that every one of those seats have a paying passenger? EasyJet has been "outed" for a practice that on the face of it seems really unfair for passengers. It overbooks - i.e. sells more places than there are available seats.

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Jim Riley

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.

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