The costs of operating an airline are largely fixed. It broadly costs the same to fly whether a plane is packed with passengers or half-empty. All of which means that capacity utilisation is a key operational issue for any airline wanting to operate profitably, particularly in the highly competitive low-cost airline sector.
So how do you make sure that every one of those seats have a paying passenger? EasyJet has been "outed" for a practice that on the face of it seems really unfair for passengers. It overbooks - i.e. sells more places than there are available seats.
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