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Enrichment

Enrichment Economics: The Subscription Economy

Geoff Riley

15th July 2026

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We are living in an era where consumers are rapidly shifting away from traditional models built around ownership and moving towards an economy of access. Today, subscription services cover everything from digital entertainment like music and podcasts to everyday physical goods such as cars and coffee.

The Subscription Economy: The Shift from Ownership to Access

For businesses, the subscription model is incredibly attractive because it serves as a source of recurring revenue. From an economic perspective, this strategy is fundamentally about de-risking a firm's future cash flows. By establishing a reliable monthly income, businesses can better forecast long-term profits while simultaneously helping to lock in customers to buying their product.

Furthermore, subscriptions can create "Golden Handcuffs" for the consumer by introducing high switching costs. When a consumer's digital life is tightly integrated into a specific platform's cloud ecosystem, cancelling a payment is no longer a simple decision. In many cases, subscribers end up paying for the pure convenience of not having to leave that service.

However, not all subscription models are created equal. The subscription economy presents a crucial economic lesson regarding the divide between physical and digital goods.

Digital goods, such as a streaming subscription to Netflix, benefit immensely from having a marginal cost of almost zero. Adding one more digital subscriber costs the company virtually nothing.

In stark contrast, physical goods inherently come with high marginal costs for every unit consumed.

The recent history of Pret A Manger serves as a reality check illustrating the dangers of physical subscriptions. The well-known coffee chain originally launched its subscription service in late 2020 as a strategic pivot to survive the difficulties of the pandemic. Initially priced at £20 per month and later rising to £30 per month under the "Club Pret" banner, the deal gave users up to five "free" barista drinks a day alongside a food discount.

Yet, as macroeconomic pressures shifted, the model proved difficult to sustain as a long-term profit driver. Broad economic inflation steadily drove up the underlying costs of coffee beans, milk, and staff wages.

Consequently, giving away five premium physical drinks every single day for a flat fee of £30 was simply no longer mathematically sustainable for the business.

Ultimately, while the subscription economy offers a powerful tool for generating reliable revenue, physical businesses must carefully monitor their marginal costs to avoid the mathematical pitfalls of flat-fee access.

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Geoff Riley

Geoff Riley FRSA has been teaching Economics for nearly forty years. He has over twenty years experience as Head of Economics at leading schools. He writes extensively and is a contributor and presenter on CPD and Revision conferences in the UK and overseas.