Main menu For students For teachers Explore our subjects Student events & courses

Teaching Economics

In the News

StubHub fined by the CMA for drip pricing

Geoff Riley

23rd June 2026

Share this content:

The news (reported here) that ticket reseller StubHub UK has been fined nearly £900,000—and ordered to compensate over 50,000 fans—provides a perfect real-world case study for A-Level Economics students. The issue at the heart of this regulatory crackdown? A practice known as "drip pricing."

Drip pricing serves as a textbook example of asymmetric information. When a firm advertises an artificially low base price and only reveals mandatory fees at the final checkout, consumers are denied the perfect information required to make rational, utility-maximising decisions. This lack of upfront transparency distorts the price mechanism, prevents accurate comparison shopping across the ticketing market, and ultimately leads to a misallocation of resources and a loss of consumer surplus.

This story is equally valuable for exploring behavioural economics.

Drip pricing deliberately exploits consumer biases. By hiding the true cost, the firm effectively anchors buyers to a lower initial price. By the time the hidden fees are "dripped" into the basket, fans have already invested time selecting seats and entering their details. Influenced by bounded rationality and the sunk cost fallacy, consumers are far more likely to simply accept the inflated final price rather than abandon the transaction and start over.

By penalising deceptive strategies, regulators are attempting to restore market transparency and ensure firms compete on genuine prices rather than psychological tricks.

An excellent evaluation point for essay practice: students should consider whether a £900,000 fine is a severe enough deterrent to permanently alter corporate behaviour, or if major platforms such as StubHub might simply absorb such penalties as a routine cost of doing business.

Share this content:

Geoff Riley

Geoff Riley FRSA has been teaching Economics for nearly forty years. He has over twenty years experience as Head of Economics at leading schools. He writes extensively and is a contributor and presenter on CPD and Revision conferences in the UK and overseas.