Topic Videos

Kaplan & Norton's Balanced Scorecard

Level:
A Level
Board:
AQA, IB

Last updated 22 Mar 2021

The Balanced Scorecard approach encourages businesses to analyse and report performance based on four key perspectives - financial, customers, internal processes and organisational capacity. This revision video provides an overview of the Balanced Scorecard model and approach.

Business Strategy: Kaplan & Norton's Balanced Scorecard

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