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The Cost of Poor Quality - Alton Towers Struggles to Recover

Jim Riley

6th August 2015

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Given the horrific injuries experienced by Leah Washington, Vicky Balch and their friends, it is hard to feel much sympathy for shareholders of Merlin Entertainment.

However, the business and financial impact of the crash on the Smiler ride at Alton Towers is now emerging - and shareholders are taking the hit.

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Jim Riley

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.

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