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Customer Service with a Beat - its a Rap

Jim Riley

5th October 2009

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Another cracker from Adam Fraser (our resident You Tube sleuth) - which provides a superb example of how individuals in a service business can go the extra yard for customers…

The flight attendant on this plane is about to brighten some (though perhaps not all) of his customers with an alternative way of delivering the pre-takeoff announcements.

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Jim Riley

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.

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