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Crisis Management in Action - the BP Coffee Spill

Jim Riley

15th December 2010

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How should senior management at a top global corporation respond in the immediate aftermath of a coffee spill? Should the CEO take full responsibility for the clean-up? Will major equipment providers take their share of the blame? Can Kevin Costner come to the rescue when all seems lost? Watch and find out…

[Warning: contains mildly offensive language at the end]

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Jim Riley

Jim co-founded tutor2u alongside his twin brother Geoff! Jim is a well-known Business writer and presenter as well as being one of the UK's leading educational technology entrepreneurs.

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