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Communication - barriers

Author: Jim Riley  Last updated: Sunday 23 September, 2012

Aiming to achieve effective communication is one thing – actually doing it is another.  There are several barriers to communication, including:

Barrier

Explanation

Language

The communication message might not use vocabulary that is understood by the receiver – e.g. too much use of technical or financial jargon

Noise

Various things stop a message from getting through or being heard – e.g. poor connection, background noise, distractions, too many people speaking

Overload

Too much information can cause problems e.g. slow down decision making

Emotion

The relationship between the sender and receiver of communication might adversely affect the message – which could be ignored or misinterpreted

Gaps

Too many intermediaries (e.g. too many layers in hierarchy through which message has to be passed) might prevent or distort the message

Inconsistency

If people receive conflicting or inconsistent messages, then they may ignore or block them







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