competitor analysis and competitive advantage
Marketing-orientated businesses need to do more than just meet customer needs. To succeed and prosper, a business also needs to meet customer needs and wants better than the competition. In other words - the business needs to seek competitive advantage.
A competitive advantage is a clear performance differential over the competition on factors that are important to customers
Competitor actions have a direct effect on the profitability of a business. These may include:
• Price cuts
• Launching a rival product
• Aggressive expansion of production to increase market share
• Inclusion of significant (possibly costly) modifications to a product which other competitors must also undertake
The diagram below shows the impact of varying levels of competitor action
on the profits of a business:
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