All entries tagged with "customer+service (most recent shown first)"
Measuring the competitiveness of a business
Friday, May 18, 2012
by Jim Riley posted in Business Studies blog
Takeover troubles - Has the Co=operative got Indigestion with the Somerfield Integration?
Monday, March 05, 2012
by Jim Riley posted in Business Studies blog
Unit 1 Micro: Asymmetric Information - Buying a Used Car
Monday, November 14, 2011
by Geoff Riley posted in Economics blog
Business studies lessons from Britain’s best pub
Thursday, November 03, 2011
by Jim Riley posted in Business Studies blog
Lesson video - a day in the life of a supermarket
Thursday, October 20, 2011
by Jim Riley posted in Business Studies blog
Strategies for success on the beleaguered high street
Tuesday, September 06, 2011
by Jim Riley posted in Business Studies blog
Industrial Action & Customer Service Case Study - FlyLo
Friday, January 28, 2011
by Jim Riley posted in Business Studies blog
Dominos Pizza - the Recipe for Business Success
Sunday, January 09, 2011
by Jim Riley posted in Business Studies blog
Q&A - How important is location in determining business success?
Wednesday, December 29, 2010
by Jim Riley posted in Business Studies blog
Leadership skills of the new CEO drive profits at Pret
Friday, October 08, 2010
by Jim Riley posted in Business Studies blog
37 Ways for a Business to be More Competitive
Tuesday, August 24, 2010
by Jim Riley posted in Business Studies blog
A tricky customer service problem - chicken nuggetts are off
Wednesday, August 11, 2010
by Jim Riley posted in Business Studies blog
Retail banking through the ages - a pictoral guide
Thursday, July 29, 2010
by Jim Riley posted in Business Studies blog
Customer service lessons from a taxi driver
Tuesday, July 13, 2010
by Jim Riley posted in Business Studies blog
Customer Service - What Students Can Learn from John Lewis Partnership
Saturday, June 12, 2010
by Jim Riley posted in Business Studies blog
Strategies for the Recession - Insights from Six Restaurant Group CEOs
Friday, February 19, 2010
by Jim Riley posted in Business Studies blog
Contingency planning failure leads to customer service disaster
Friday, February 12, 2010
by Jim Riley posted in Business Studies blog
Mass-market holiday companies score worst for customer service - yet again!
Friday, January 08, 2010
by Jim Riley posted in Business Studies blog
Customer service in action - the shop sleepover
Tuesday, December 22, 2009
by Jim Riley posted in Business Studies blog
Mystery Shopping - Quality Control or Staff Snooping?
Wednesday, October 28, 2009
by Jim Riley posted in Business Studies blog
Customer Service with a Beat - its a Rap
Monday, October 05, 2009
by Jim Riley posted in Business Studies blog
The Costs of Poor Customer Service - United Airlines and the Guitar Hero
by Jim Riley posted in Business Studies blog
Police caution the CEO for insisting on better customer service
Friday, September 25, 2009
by Jim Riley posted in Business Studies blog
The Customer Bites Back via the Blogosphere
Monday, September 21, 2009
by Jim Riley posted in Business Studies blog
Top Class Customer Service in Action - Yorkshire Airlines
Wednesday, June 24, 2009
by Jim Riley posted in Business Studies blog
A six minute tour round the Dell Factory
Sunday, May 31, 2009
by Jim Riley posted in Business Studies blog
Customer service classic - the upside-down pizza
Monday, May 11, 2009
by Jim Riley posted in Business Studies blog
Q&A - What is meant by having a “customer focus”?
Friday, May 01, 2009
by Jim Riley posted in Business Studies blog
Q&A - What are the main benefits of good customer service?
by Jim Riley posted in Business Studies blog
Never ‘misunderestimate’ the value of customer service, or of finding the right man for the job…..
Sunday, February 22, 2009
by Penny Brooks posted in Business Studies blog
Linking customer service and motivation theory
Monday, February 02, 2009
by Penny Brooks posted in Business Studies blog
Revision Quiz - Customer Service
Sunday, November 09, 2008
by Jim Riley posted in Business Studies blog
Cash flow problems could mean its a wrap…
Saturday, July 26, 2008
by Jim Riley posted in Business Studies blog
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