The Customer Bites Back via the Blogosphere
A classic mini case study for anyone teaching customer service. Andy Sharman was more than unhappy with their miserable Thomson Holidays trip to Tunisia - so he turned to blogging when Thomson ignored his complaints…
read more...»Declan’s new blog
Declan Curry is settling into the Working Lunch slot with his usual aplomb and to mark the transition he has started a new blog providing a window on some of the issues and personalities that Working Lunch will be meeting and covering in the days and weeks ahead. Well worth popping over to! Today’s programme offered a feature on blogging for beginners.
Latest edition of Latte Magazine is Published on Friday!
Issue 4 of Latte Magazine, our free print magazine for Business, Economics & Enterprise teachers is now at the printers and should be sent out later next week. Take a sneak preview at the contents and order your copy here!
read more...»Great reasons to use blogs in business studies & economics
At the ICT in Business & Economics conference, delegates shared their thoughts on reasons to encourage students and teachers to get involved in blogging. Here is a brief summary of those suggestions.
read more...»Embracing Web 2.0 in the Business & Economics Classroom
I have streamed the presentation I gave at the British Library last Friday on Web 2.0.
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