The Challenge of Recruiting for the Best Job in the World (OCR Applied Unit 9)

The case study for OCR Applied Unit 9 (Erica’s Eco Tours Ltd) focuses on the strategy of a specialist tour operator that runs small-group escorted tours to long-haul destinations.  One of the strategic challenges is how to recruit and retain high quality people to act as Expedition Leaders.  Here are some links to resources that help students learn more about the role and the ways in which a successful tour operator manages the recruitment process.

These links point to webpages and/or pdf/Word documents that would help students preparing for OCR Applied Unit 9:

The Imaginative Traveller

Tour guide recruitment page
Job description & Guide information pack (Word doc)

Explore Worldwide

All about becoming a tour leader (excellent summary)
Tour leader - role description & typical pay package

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HR manager sentenced for lying about qualifications: useful recruitment and selection resource [6 Jan 2010]
Revision Presentation - Recruitment for a New Business [30 Dec 2009]
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Office of National Statistics publishes annual survey of hours and earnings [12 Nov 2009]
A Recruitment Classic - Job Interviewing the David Brent Way [28 Oct 2009]
The Jenson Button Business Lesson [21 Oct 2009]
The gentle touch in city finance [14 Oct 2009]
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Q&A - What are the main methods of financial reward? [1 May 2009]
Q&A - Explain Taylor’s theories of motivation at work [1 May 2009]
Q&A - Why are job descriptions and specifications important? [1 May 2009]
Q&A - What is the recruitment process? [1 May 2009]
Q&A - What is credit and why do businesses need it? [1 May 2009]
Staff retention in a recession?  Give them more holidays (and a pay cut too!) [20 Apr 2009]
Flight to value at Waitrose [15 Mar 2009]
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Q&A - What are the disadvantages to a start-up of setting up as a franchise? [1 Mar 2009]
Q&A - What are the financial objectives of a new business? [1 Mar 2009]
Q&A - What is meant by adding value [1 Mar 2009]
A new approach to segmenting the holiday industry [27 Jan 2009]
Can a company get the sack? [20 Aug 2008]
Wanna job? Get down to McDonalds [18 Aug 2008]
Not enough customers to break the daily grind at Beanscene [14 Aug 2008]
Tipping and the Minimum Wage [5 Aug 2008]
The exciting topic of budgeting makes the front pages [29 Jul 2008]
Print advertising takes the hit as advertisers cut back [26 Jul 2008]
Porkie Pies Don’t Cut It in the Real Job Market [15 Jun 2008]
New rights for temporary staff [20 May 2008]
Holiday giant ventures into the luxury segment [8 Apr 2008]
OCR Applied Business Unit 9 - Ericas Eco Tours [28 Mar 2008]
Has the Google bubble burst? [10 Mar 2008]
John Lewis staff bag a bumper bonus [7 Mar 2008]

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