Q&A - How does a business benefit from having a well-motivated workforce?

A well-motivated workforce can provide the following advantages:

• Better productivity (amount produced per employee).  This can lead to lower unit costs of production and so enable a firm to sell its product at a lower price
• Lower levels of absenteeism as the employees are content with their working lives
• Lower levels of staff turnover (the number of employees leaving the business).  This can lead to lower training and recruitment costs
• Improved industrial relations with trade unions
• Contented workers give the firm a good reputation as an employer so making it easier to recruit the best workers
• Motivated employees are likely to improve product quality or the customer service associated with a product

Measuring the competitiveness of a business [18 May 2012]
Revision Presentation - Operations and Technology [17 May 2012]
Revision Presentation - Training [17 May 2012]
Revision Presentation - Making Operational Decisions [17 May 2012]
BUSS2 Magic Formula [15 May 2012]
Predictions of a dramatic change in the way goods are produced - and how it may change business [25 Apr 2012]
The Downsides of Downsizing - Does Retrenchment Work? [4 Apr 2012]
Video resource: Do bonuses work as an incentive for better performance? [10 Feb 2012]
Happiness in the workplace still proving elusive [6 Feb 2012]
Leadership - Tough decisions to turn Starbucks around [29 Jan 2012]
Leadership - what qualities does an effective leader and manager have? [29 Jan 2012]
Strategy Lessons from the Tesco Downfall [15 Jan 2012]
Revision Presentation - Operational Objectives [3 Jan 2012]
Revision Presentation - Economies of Scale & Resource Mix [3 Jan 2012]
Why is productivity rising in the US? [1 Jan 2012]
Unemployment and motivation [28 Dec 2011]
Ho! Ho! Ho?  No No No! Motivation and the Xmas Party [4 Dec 2011]
The Simpsons and Financial Motivation [11 Oct 2011]
De-layering: do firms need middle managers? [5 Oct 2011]
Nurofen Plus and the importance of quality - [28 Aug 2011]
Automation and the arrival of 290,000 robots [2 Aug 2011]
Motivation in a time of austerity - financial benefits become more important [27 Jul 2011]
New study shows CSR pays dividends [11 Jul 2011]
CSR - Can better social responsibility boost the UK economy by £17bn? [12 May 2011]
Lesson Worksheet - Capacity Utilisation [5 May 2011]
Life in the chocolate factory - automation, productivity, motivation and culture [24 Apr 2011]
Partners in profit - the JLP way [10 Mar 2011]
8 minutes of Daniel Pink on What Motivates Workers [7 Mar 2011]
Nestle - using branding & productivity to overcome commodity price increases [17 Feb 2011]
Q&A - What is absenteeism and what can businesses do about it? [28 Dec 2010]
Q&A - Explain what is meant by labour productivity and how it can be measured? [28 Dec 2010]
Starbucks - Two Examples of Financial and Non-Financial Methods of Motivation [19 Dec 2010]
Bruce Poon Tip exploits a huge Gap in the adventure market [12 Dec 2010]
A great example of off-the-job-training - Starbucks Coffee College [16 Oct 2010]
Rationalising & Redeployment at Alliance Boots [9 Oct 2010]
Maltesers and Motivation [8 Oct 2010]
Recession Strategy - Manufacturing Emerges Leaner and Fitter [25 Aug 2010]
Can performance-related pay motivate the SCD celebs? [18 Jul 2010]
Is this the worst job in the world? [15 Jul 2010]
Emerging Stronger - How UK Businesses Responded to the Recession [14 Jun 2010]
Are fringe benefits being cut? [5 Jun 2010]
Linking corporate objectives to management performance - the Vodafone way [4 Jun 2010]
Managing People - Will Staff Turnover Increase as the UK Emerges from the Recession [2 Jun 2010]
Recession Strategy - For Airlines it is all about Unit Costs [2 Jun 2010]
Flexible Working More Popular than Bonuses as a Source of Staff Motivation [2 Jun 2010]
The Dark Side of the iPad and iPhone? [26 May 2010]
Motivation, Leadership & Culture: Ban the Boss (BBC) [24 Mar 2010]
Motivation and management at John Lewis [11 Mar 2010]
BUSS4 Research - a Corus of Disapproval [1 Mar 2010]
Strategy in the UK Recession - What 69 UK CEOs Did About It [22 Feb 2010]
Money as a motivator in social work? [20 Feb 2010]
Strategies for the Recession - Insights from Six Restaurant Group CEOs [19 Feb 2010]
Is the cost-conscious UK consumer here to stay? [16 Feb 2010]
Amazing Production Video [15 Feb 2010]
Measuring labour productivity - Google revenue per employee [29 Jan 2010]
Video case study - New Balance quality in a successful UK factory [28 Jan 2010]
Revision presentation - labour productivity [17 Jan 2010]
Revision presentation - motivation in theory [17 Jan 2010]
Revision presentation - motivation in practice [17 Jan 2010]
Revision Presentation - Capacity Management [19 Dec 2009]
Teaching Motivation - Classic Video(s) [17 Dec 2009]
Starter Video Clip for Motivation [17 Nov 2009]
The UK: A nation of accidental managers [10 Nov 2009]
“Promoting mental wellbeing at work” - superb resource materials [5 Nov 2009]
Q&A - What is Leadership? [30 Oct 2009]
Leadership styles in action - Dead Poets Society [28 Oct 2009]
Motivation in action - the stairs theory [12 Oct 2009]
Forget motivation theory - lets try to demotivate people [5 Oct 2009]
Motivation in practice - how not to do it - lessons from Britain’s bosses [1 Sep 2009]
Work For Free?  Or Pie In The Sky? [16 Jun 2009]
Q&A - Explain “delayering” [1 Jun 2009]
Motivating employees - the end of the mobile phone sales shark? [17 May 2009]
Motivation in Action - Is this the Worlds Best Job? [7 May 2009]
Q&A - What is job enlargement? [1 May 2009]
Q&A - Explain Taylor’s theories of motivation at work [1 May 2009]
Q&A - What is motivation? [1 May 2009]
How the car makers responded to the downturn [17 Feb 2009]
Video case study - Google’s Non-Financial Methods of Motivation [6 Feb 2009]
Linking customer service and motivation theory [2 Feb 2009]
Video case study - starting a business in a recession [24 Jan 2009]
Highest Productivity in the Industry - But Still Crippled by the Crunch [8 Jan 2009]
The Corporate Jet Under Pressure [4 Jan 2009]
Valuing Apprentices [29 Dec 2008]
Arsene Wenger reveals the secrets of successful teamwork [24 Sep 2008]
Job losses become a core part of business strategy [27 Jul 2008]
Is training the key to survival in a downturn? [13 Jul 2008]
Counting the Cost of Workplace Sickness [17 Mar 2008]
Capacity utilisation in focus as the credit crunch tightens [16 Mar 2008]
John Lewis staff bag a bumper bonus [7 Mar 2008]
Team spirit, innovation and business success [9 Feb 2008]
Lego’s Renaissance [27 Jan 2008]

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