As the turkeys at the Royal Mail officially vote for Christmas, entrepreneurs are quick off the mark spotting opportunities to build a business from the Royal Mail’s dissatisfied customers. Here is a terrific video which is packed full of full with key business studies terms - even though it only lasts just over a minute!
This short video provides an excellent example of one such entrepreneur.
Ken Holder runs City Cycle Couriers - a one-man alternative to the Royal Mail in Plymouth. He was featured on BBC Radio 5 Live this morning and on other stations too - explaining how his small, locally-focused postal service is winning business in the three postcodes he services in Plymouth. Ken stated that he was delivering around 300-350 mail pieces per day currently - and he says his business is now profitable. The profits will surely rise as the mail volumes per mile cycled grow - since there is almost no extra cost involved. But Ken will face challenges growing his capacity and business - an interesting issue for business students to consider.
Ken’s website can be found here Good luck to the guy - its a great idea an I bet his customers love him right now.
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Ken wont be the only one to profit from what is a sad failure of management, unions and everyone involved. Personally I would like to see the dispute resolved, but it looks very challenging and now seems to boil down to relationships, or the failure of them. If there is a lesson for anyone setting up a business - it is focus upon building and maintaining good relationships.
