Customer service classic - the upside-down pizza

Monday, May 11, 2009
by Jim Riley
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A classic call into a customer service call centre. The ASDA customer is unhappy that his supermarket has sent a pizza with no toppings.  There’s just one, tiny thing that the customer has forgotten to check…

Click play to hear the customer service phone call.

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Posted to BUSINESS THEMES • Marketing • Retailing
Tags: asda, customer service, pizza
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