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Customer Service

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Business Posters - Applied - Customer Service

Business Posters - Applied - Customer Service

Price: £15.00 (Excluding VAT at 20%)
Quantity Required :
A new collection of A3 colour posters on Customer Service:

The posters in this collection cover the following topics:

- What is customer service?
- Monitoring customer service quality
- Meeting customer needs
- Importance of customer service
- Dealing with complaints
- Customers
- Consumer protection
- Assessing customer service quality

Your poster collection also includes a supporting CD-ROM which contains each poster in pdf & jpeg format.

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Store Home |  Classroom Posters |  Level 3 Business Studies Posters |  BTEC National & Other Vocational Business |  Customer Service